Welcome Customer

CLICK & COLLECT

Following the governmental guidelines, our stores will close from Thursday 5 November until further notice.

However, we will now offer all our customers the possibility to make their orders online and collect them at our store.

 

How can I choose Click & Collect at checkout?

It’s very easy!

1) When your selection of items is complete, click on PROCEED TO CHECKOUT

PROCEED TO CHECKOUT

 

2) When you reach Step 3, SHIPPING METHOD just choose the £0 Click & Collect delivery method:

JAPAN CRAFT CLICK & COLLECT checkout 

 

3) PAYMENT INFORMATION: SAGE PAY

When you reach step 4, make sure to select SAGE | PAY : SAGE PAY SERVER payment method:

sage pay

4) COMPLETE YOUR ORDER !

 

 

 

Where do I collect my Click & Collect order?

All Click & Collect orders must be collected at our JAPAN CRAFT MANGA STORE.

Address:

JAPAN CRAFT MANGA STORE

UNIT 62 STABLES MARKET

CHALK FARM ROAD

LONDON NW1 8AH

 

 

When can I collect my Click & Collect order?

You can collect your order Monday to Sunday.

Monday 11 am – 4:30 pm

Tuesday 11 am – 4:30 pm

Wednesday 11 am – 4:30 pm

Thursday 11 am – 4:30 pm

Friday 11 am – 4:30 pm

Saturday 11 am – 5:00 pm

Sunday 11 am – 4:30 pm

 

 

How do I collect my Click & Collect order at the store?

When you arrive at our store, the Click & Collect zone will be clearly signposted. One of our colleagues will greet you, check your proof of identity, talk through any specific details for your order (substitutions etc) and ask you to sign for your order.

 

 

What do I need to bring with me when collecting my Click & Collect order at the store?

Please bring the following items with you when collecting your order at the store:

  • Email order confirmation
  • Photographic ID – Any of the below can be accepted:
    • A current (within the shown expiry date) passport (all nationalities)
    • A current (within the shown expiry date) driving licence with a colour or black and white photograph and proof of age – includes provisional licences (all nationalities)

 

 

Can I enter the shop and make my selection?

No. All orders MUST be made and paid for online.